Frequently Asked Questions

1. Is all hair cuticle aligned in the same direction?

Yes, it is! We source our hair from healthy donors, ensuring it is 100% raw virgin hair. This means no dyeing or bleaching, and the cuticles are kept aligned and facing the same direction for a natural look.

2. Is the hair acid processed?

No, our hair does not undergo any acid processing. We use a slow and gentle method to maintain its strength, preventing frizz and breakage.

3. Is the hair silicone-coated?

Our hair is completely silicone-free, which contributes to its longevity and durability.

4. Do you offer custom packaging?

Yes, we provide wholesale services and supply hair to distributors, brands, and salons. We have a skilled color design team and a robust manufacturing facility to support your brand. Here are the options we offer:

  • Custom Color Ring: Choose your preferred colors to create a personalized color ring. Minimum order quantity: 50 packs.
  • Custom Packaging: Send us your design, and we can assist with printing and packaging. Minimum order quantity: 300 pieces, starting at $500, depending on your design.

5. Summer Extension Care Tips

Warm weather is here! Here are five essential tips for maintaining healthy hair extensions:

  • UV Protection: Protect your hair from sun damage to prevent frizz.
  • Get a Trim: Regular trims help keep split ends at bay and promote healthy growth.
  • Limit Washing: Wash your hair 2-3 times a week to retain natural oils.
  • Use Deep Conditioners: Deep conditioning adds protection and moisture to your hair.
  • Protect When Swimming: Use a leave-in conditioner before swimming to shield your hair from chlorine.

6. Winter Extension Care Tips

  • Silk Pillowcase: Invest in a silk pillowcase to reduce friction.
  • Deep Condition: Regular deep conditioning is crucial for hair health.
  • Never Sleep with Wet Hair: Avoid going to bed with wet hair to prevent damage.
  • Brush Thoroughly: Brush your hair well, especially after wearing beanies.
  • Use Hydrating Products: Switch to more moisturizing products, like leave-in conditioner.

7. How Many Rows Will I Need? (Genius Weft & Hand-Tied Weft)

The number of rows depends on your hair goals:

  • 1 Row: For filling in gaps and adding overall fullness.
  • 2 Rows: For those wanting longer and fuller hair.
  • 3 Rows: Ideal for short, thick hair (like a bob) wanting significant length.

8. Raw Hair vs. Non-Raw Hair

  • Raw Hair: Features aligned cuticles for smooth, tangle-free strands.
  • Non-Raw Hair: Has misaligned cuticles, which can lead to matting.

9. How to Remove Tape-In Extensions

Use 91% alcohol for removal. Spray it on the tape, wait a few seconds, and gently pull apart. Follow up with clarifying shampoo and deep conditioning for best results.

10. Why Choose Genius Weft?

Genius Weft is an upgraded method for sew-in extensions. It's designed to be invisible and comfortable, with a flatter appearance and a tiny, cuttable band for a natural look.

11. What is Italian Keratin?

We use high-quality Italian keratin as a bonding agent for K-tips. It’s safe and soft for natural hair, expanding and contracting with heat and water, minimizing pressure on your hair.

12. Blow Dry or Air Dry: Which is Best?

Air drying is the best option to avoid heat damage, but if you choose to blow dry, use medium heat (100-120°C) for safety.

13. What Accessories Should You Choose for Different Methods?

  • Flat Tip Extensions: Use Italian keratin with a heat tool.
  • I-Tip Extensions: Applied strand by strand with small metal beads.
  • Nano Rings: Similar to I-tips, but with smaller rings for discreetness.
  • Braidless Weft Extensions: Attached with micro-rings or silicone-lined beads.
  • Tape Extensions: Attached with medical-grade adhesive tape for easy application and removal.

14. Why is Cuticle Important for Hair Extensions?

Cuticle protects hair from damage, keeps it shiny, smooth, and allows for a natural blend with your hair.

15. What are the Benefits of Hair Extensions?

  • Quick hairstyle changes.
  • Increased volume for thin hair.
  • Experimenting with different looks.
  • Covering damaged hair.
  • Instant length without the wait for natural growth.