
Guia de Comprimentos

Shipping Policy
Standard Shipping Time (1-5 business days)
Shipping Method: DHL/FedEx
Notes: Receiving Time = Processing Time + Shipping Time
Shipping Fee:
|
County/Region |
Shipping Method |
Shipping Time |
Costs |
|
|
United States (US) |
FeDex |
1-5 business days |
usd$37 (Recommended - Taxes & Duties Included) |
|
|
Canada, Australia, New Zealand, Mexico |
DHL/FeDex |
1-5 business days |
usd$32 |
|
|
Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom |
DHL/FeDex |
1-5 business days |
usd$32 |
|
|
China, Hong Kong SAR, Macao SAR |
DHL/FeDex |
1-5 business days |
usd$20 |
|
|
Japan, South Korea, Taiwan |
DHL/FeDex |
1-5 business days |
usd$22 |
|
|
Brunei, Cambodia, Indonesia, Brunei, Indonesia, Cambodia, Laos, Malaysia, Philippines, Singapore, Thailand, Vietnam |
DHL/FeDex |
1-5 business days |
usd$25 |
|
|
Afghanistan, Bahrain, Egypt, Israel, Jordan, Kuwait, Libya, Oman, Qatar, Saudi Arabia, Türkiye, United Arab Emirates |
DHL/FeDex |
1-5 business days |
usd$41 |
|
|
Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo – Brazzaville, Congo – Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Curaçao, Cyprus, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Cameroon, Réunion, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St. Vincent & Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, U.S. Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, British Virgin Islands, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe |
DHL/FeDex |
1-5 business days |
usd$57 |
|
|
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1. We have put a lot of focus on making sure that the items get delivered to you as quickly as possible. After the order has been paid, the warehouse needs 1-2 business days to process your order (Processing Time). You will receive a notification once your order has been shipped. (If you didn't leave an email address. We are not able to send you a confirmation email.)
2. If you cannot track your package by the tracking number, please contact us.
3. If there is any shipping issue with your package, please contact us within 10 days of delivery.
4. We support worldwide shipment. We are based in US, we have our own factory in China, and we have warehouse in US, EU, AU and China. Goods will be shipped from US or EU or AU warehouse first if available, if not, then it will be shipped from China warehouse. Normally it will cost 1–5 days to ship the goods.
5. Our store don't charge any tax on all orders.
Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied with the items you received; we gladly accept returns within 30 days of delivery for most items in new condition.
Return:
1. Conditions of return
NOTE: No refund or replacement for custom order!!!
(1) Return period: If you want to return the goods, please apply within 30 days of delivery
(2) Applicable situations for return and exchange: The hair is in its original packaging and has not been worn, damaged, or removed.
(3) You need to provide information to apply for return: order number, product photo proof
(4) Returned items must be in the same condition as you received them, with the original packing. Any item that has been used, damaged, altered or missing parts will not qualify for a return.
(5) We won't accept returned items that were sent back by you directly without contacting us first.
(6) The original shipping cost paid for the order is not included in the refund for returns.
2.Return process
Step 1: Please send an email to the customer service mailbox, we will process the email within 24 hours and give the processing result;
Step 2: After you receive the reply email, please return the product within 48 hours and indicate the tracking number;
Refund:
Refund process:
(1) After we receive the returned product, it will take 3 days to process it. We will notify the refund process through the customer service email, and the refund will be paid to the original method of payment within 48 hours.
(2) If you do not receive a refund, please send an email to the service@cooviphair.com


